Platform and System Professionals:
Salesforce Platform Professionals

Salesforce Overview

The Career Conversion Programme (CCP) for Salesforce Platform Professionals is designed to equip mid-career Professionals, Managers, Executives and Technicians (PMETs) with skills to perform the following five Salesforce job roles

Supported Job Roles

Salesforce Administrator

  • Configure and manage the Salesforce platform to ensure data quality
  • Generate analysis reports 
  • Troubleshoot email campaigns automated workflows to assist business team

Salesforce Service Cloud Consultant

  • Develop and deliver customised customer service
  • Support solutions to bring to the post-sales and support teams

Salesforce Marketing Cloud Consultant

  • Configure and manage marketing campaign to bring to the promotion and marketing teams.

Salesforce Platform Developer

  • Develop and deliver customised customer service 

  • Support solutions to bring to the support teams

Tableau Data Analyst

  • Design, development, testing and deployment of Tableau Dashboards

  • Work under the guidance of BI Technical Lead to create BI dashboard solutions

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